Terms of Use
These terms and conditions govern all supply of goods and services (“products”) by Paisley Wines Pty Ltd. (“Paisley Wines Pty Ltd“, “we, “us”) to you, the purchaser of goods and services from us, including your use of the website at www.paisleywines.com.au (“the website”). They are effective from 13th January 2025 and will replace all earlier Paisley Wines Pty Ltd terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.
We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.
LEGAL DRINKING AGE
To make a purchase from our shop you must be 18 years of age or over. ID maybe required by our courier company when delivering your wine.
Purchases from our online shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise). You may not purchase wine for minors under 18 years by law.
If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.
Availability and supply
All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop.
Pricing
All prices are in Australian Dollars and are inclusive of any Goods and Services Tax (“GST”) unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.
An invoice will be emailed to you at the email address you supply when you place your order. You are responsible for ensuring that your contact details are correct.
Payment options
You can pay via direct debit by contacting the winery to get the required banking details on 0439 982 839. Please note orders will not be shipped until payment is received in full.
We accept Visa, MasterCard and American Express. We accept Apple and Google Pay when available.
Credit Card Security
Payments are processed via Stripe’s secure payments system to ensure high levels of payment security and are subject to Stripe’s terms and conditions. Click here to for Stripe terms and conditions – https://stripe.com/legal
Shipping and Delivery
Our delivery drivers will only leave wine unattended if they have an authority to do so, this must be completed in the delivery instructions area when ordering your wine.
Delivery can take up to 10 working days to country regions. City regions will usually receive wine in around 7 days. Adelaide Metro in 2-3 days.
You will receive an email from the courier company with details on how to track your order.
The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary we in your online shopping basket.
We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.
Please note in extreme hot weather, deliveries will be delayed to ensure the wine is not sitting in unairconditioned warehouses and trucks.
Returns
We are not required by law to provide a refund in the event of change of mind. Should the goods be faulty, we will endeavour to replace or refund the items as required by Australian Consumer Law.
Liability Limitation
We will always endeavour to have complete and accurate information on our website but to the greatest extent permissible by law we assume no responsibility for the completeness and current accuracy of the information provided on our website.
To the greatest extent permissible by law, we exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of every officer, employee, contractor, agent of us and anyone else we use to perform our duties or provide services under any agreement you have with us. None of the persons specified above is liable or has to pay you for anything else in connection with or resulting from anything any of us does or does not do, or delays in doing, whether or not it is contemplated or authorised by any agreement you have with us. This exclusion applies whatever you are claiming for and in whatever way liability might arise. This exclusion does not limit any inalienable rights you may have under Australian Consumer Law.
Our maximum liability to you (if any) shall be limited to the value of any faulty products or services supplied by us and we, our employees, contractors and agents, will not be liable to you for loss or damage of any kind however that loss or damage is caused or arises.
Applicable law and jurisdiction
Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any goods or services are provided to you by us and irrespective of the location where you reside.
Use of our website, supply of products or services by us to you and any other matter arising from these Terms and Conditions are subject to the laws of Australia. The Courts of Australia shall have non-exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with these terms of trade, or with the use of website or supply of any services.
Where you or any other person who you act for, or who you permit to act for you supplies incorrect information for the purchase of a product or service and we incur cost in any matter concerning that name then we may recover the costs incurred by us from you (including legal costs on a solicitor-client basis).
You agree to use our website, products and services in accordance with the applicable laws of the country or countries where your business or organisation is based.
General Conditions
We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at www.paisleywines.com.au.
If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.
If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.
Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.
We may deliver notices to you by sending them to an email address that you have notified to us.